The Problems

Zūm has promised reliable, on-time transportation. In practice, districts have reported missed routes, chronic delays, and last-minute cancellations.

Service Failures

  • Entire routes canceled with little notice

  • Buses arriving late, or not at all

  • Students left waiting without updates

  • Families forced to arrange last-minute transportation

Example: In Maryland, 2,400 students were left without transportation after routes were canceled during the first week of service.

Safety Concerns

Data Point:

  • Federal data links Zūm operations to 27 reported injuries from crashes.

Technology Failures

In Some Cases:

  • Drivers relied on students for directions due to system failures.

Staffing & Opperations

Audits and District Reports Indicate: